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KSRE Employee Resources

Increasing Facilitation Skills

“To make easy or easier,” that is the role of a facilitator.  An effective facilitator plans and guides the facilitation process while remaining neutral on the specific tasks and decisions that are responsibilities of the group.

Facilitation - What Is It? - Facilitation is a process designed to help groups accomplish tasks. One good measure of effective facilitation is that the group feels they've done the work themselves. This resource also provides guidelines for establishing ground rules.

Basic Facilitation: Tools for Generating and Prioritizing Ideas, PDC-8 (1/2015): - These basic tools will be helpful in guiding Program Development Committee members in identifying and prioritizing local issues to use in determining programming needs. 

Working with Group Conflict: - Conflict Happens! It happens within families, in the work place, between friends, in communities, and between nations. Conflict happens in groups, and as elsewhere, it isn't always bad. Learning about conflict is an important group building skill.

Working with groups
Basic Tools and TechniquesDecision-Making Matrix
Mind MappingQuadrant Diagram
Fishbone DiagramWorst-Best
Story BoardingNominal Group Techinique
Affinity MappingFist to Five
SOAR Analysis 

Additional Resources: The following resources have been selected to provide a more in-depth learning, details and supplementary activities to the topics presented on this webpage. 

Facilitators Tool Kit - A Guide for Helping Groups get Results, Office of Quality Improvement, and University of Wisconsin-Madison

Beyond brainstorming! Facilitation tips to increase youth voice in decision-making, Michigan State University Extension

Facilitation Skills

Managing Conflict in Groups

Conflict Management Skills